Careers

Join The Grace Institute Team!

Administrative Professional Instructor
Director of Training
Employment Specialist

POSITION: Employment Specialist
CATEGORY: Exempt
REPORTS TO: Sr. Director, Employment Services

The Employment Specialist cultivates and maintains employer partnerships that have a hiring need for Administrative support in various sectors. The Specialist will also focus on working closely with the graduates as the liaison between employer partners and job candidates. Provides job search and employment services to graduates so that they can secure full time employment opportunities. Collectively with the Sr. Director of Employment Services he/she will conduct research and outreach to potential employer partners in the field to engage them to play a pivotal role in the training criteria and skills outcome, as well as access to candidate pool. In addition, build partnership to offer the current participant internship opportunities as part of their training experience in the program. The Specialist is expected to be an industry expert through the use of labor market data and employer engagement. Comfort working in a goal driven environment is essential.

RESPONSIBILITIES :

Partnership Development

Work closely with the Sr. Director of Employment Services on cultivating and maintaining employer partnership.
Gather relevant information regarding appropriate industries and target companies.
Create, lead, and implement outreach and marketing efforts to increase employer partners and develop job and internship opportunities.
Maintain an active list of ongoing employers and job opportunities
Assist Sr. Director in securing internship worksites for the participants to engage during their enrollment in the program.
Represent Grace in the workforce development arena to increase Grace’s visibility in NYC and the community.

Job Assessment and Placement

Meet and exceed monthly placement goals
Coordinate job placement process with employer partners, including job requirements, application process, interview and follow up.
Coordinate onsite recruitment and hiring events
Identify, match and refer candidates to various administrative job opportunities in various fields.
Meet and exceed monthly placement goals.
Attain placement markers through partnership with employers and individual placement work with graduates.
Maintain ongoing contact with graduates for up to one year or until placement is achieved.
Coordinate onsite and offsite recruitment events.
Complete participants electronic profile
Utilize department data to stay abreast of individual and department performance and modify performance as required.
Keeps abreast of labor market trends, growing industries, and skills required

Other

Participate in Grace recruitment and open-house events
Coordinate with the Education and Training department regarding participant resume development
Demonstrate a commitment to life-long learning and using a strengths-based approach, which focuses on strengths, abilities and potential, rather than problems, vulnerabilities and deficits, of individuals, their families and their communities.
Help create and maintain a diverse, equitable and inclusive workplace and learning environment, and commit to principles against racism and combating gender inequality.
Attends staff training and meetings as required.
Performs other duties as assigned.

QUALIFICATIONS:

BA in relevant field; MA a plus
Prior workforce development and job placement experience; preferably sector focused
Knowledge of the labor market trends
Strong critical thinking, communication, organizational and interpersonal skills
Must be comfortable in a goal driven environment
Creative and innovative approach
Have a high degree of emotional intelligence
Ability to work effectively with an ethnic, cultural and socially diverse participant population with a strong interest in social justice.
Knowledge of Salesforce or CRM system.
Excellent computer skills, including MS Office, internet navigation and social media
Able to work in fast environment
Able to maintain discretion regarding sensitive issues and confidential information
Schedule flexibility – required to work at least one to two nights a week when evening classes are in session.

Grace Institute is an equal opportunity employer and is committed to the principles of diversity, inclusion and anti-racism. We are particularly interested in receiving applications from a broad spectrum of people, including but not limited to women, minorities, individuals with disabilities and protected veterans. To apply, please send a resume to
jobs@graceinstitute.org , along with a cover letter that concisely and clearly addresses why you would like to join Grace Institute AND how your experience has prepared you for the challenges of this role.

POSITION: Administrative Professional Instructor
CATEGORY: Exempt
REPORTS TO: Director, Training and Education

Grace Institute is recruiting for a trainer to facilitate a course geared to administrative professionals. S/he would be required to teach 4-5 days per week, for up to 4 hours a day. Training experience as well as experience as an administrative professional or as a professional in a related field is preferred. The curriculum centers on the administrative professional position, in particular on preparing participants in areas such as scheduling, written and verbal communications, data coordination and management, multi-tasking, and managing multiple supervisors.

All Grace training specialists are required to employ best practice adult learning methods such as a problem-centered rather than content-oriented approach and the recognition that all learning areas must have immediate relevance to participants’ demonstrated experiences. Training specialists also use key participant-engagement strategies such as objective- and agenda-setting, recognition of social equity dynamics, and the meaningful incorporation of established community norms. S/he produces high quality, well prepared instruction in a training environment that is anti-racist, strengths-based, and participant-centered.

RESPONSIBILITIES:

Demonstrate expertise in effectively instructing adult learners in the technical and soft skills needed in the administrative professional position, including scheduling and maintaining calendars; administrative, clerical, data-entry and office support; multitasking; an ability to communicate successfully to all employees at all levels, and to prioritize and handle shifting deadlines. Other curriculum competencies include creating, proofreading and formatting documents; managing the information flow across the organization; scheduling and calendaring; ensuring follow up with and engagement with appropriate staff; creating and maintaining electronic and hard-copy files; submitting invoices and credit card statements and ensuring forms are accurate, timely and complete; data entry and integrity checking
Implement a relational training approach, which includes regular meetings and check-ins with the participants, social workers, and administrative staff
Establish and communicate clear learning objectives and agendas for each class
Develop written lesson plans and assessment activities
Design and conduct engaging participant-centered training and instructional activities including, but not limited to role plays, case studies, projects and group discussions
Consistently track and report on all areas of learner progress, challenge and achievement with subject matter and workplace behaviors including communication, organization and motivation
Consistently role model workplace behavior, ethics and Grace Core Values

QUALIFICATIONS:

Experience as an administrative professional and as a trainer/instructor; experience in both corporate and non-profit environment is ideal
Skilled in curriculum development, instructional design, and assessment
Minimum of a bachelor’s degree; master’s degree in teaching, education, organizational development or related field preferred
Desire to interact with learners of highly diverse ethnic, educational and professional backgrounds
Flexible, creative, reflective and professional character is a must

OTHER:

Demonstrate a commitment to life-long learning and using a strengths-based approach, which focuses on strengths, abilities and potential, rather than problems, vulnerabilities and deficits, of individuals, their families and their communities.
Help create and maintain a diverse, equitable and inclusive workplace and learning environment, and commit to principles against racism and combating gender inequality
Consistently exhibit Grace core values during the performance of job.
Attend staff training and meetings as required.
Perform other duties as assigned.

Grace Institute is an equal opportunity employer and is committed to the principles of diversity, inclusion and anti-racism. We are particularly interested in receiving applications from a broad spectrum of people, including but not limited to women, minorities, individuals with disabilities and protected veterans. To apply, please send a resume to jobs@graceinstitute.org, along with a cover letter that concisely and clearly addresses why you would like to join Grace Institute AND how your experience has prepared you for the challenges of this role. Please include the acronym “GIAPT” in your subject heading.

POSITION: Director of Training
CATEGORY: EXEMPT
REPORTS TO: Executive Director

Reporting to the Executive Director, the Director of Training manages Grace Institute’s in-house training programs and related educational activities. She/he will supervise the training staff and curriculum consultants to implement an effective outcome-oriented skill-building and knowledge-enhancing program designed to graduate participants who can secure employment in administrative positions. The Director is a skilled workforce education and training professional with demonstrated experience with the design and implementation of workforce training programs for low-income woman. The Director is a member of the leadership team and works collaboratively across the organization, ensuring that employer and participant perspectives are incorporated in the training design, uses a strengths-based approach and helps create and maintain a diverse, equitable and inclusive program.

RESPONSIBILITIES: (to include but not limited to):

Training:

Secure feedback from external stakeholders, particularly employers and graduates, so that GI’s curricula reflect the skills and abilities required by employers, including use of technology.
Design and manage curriculum for administrative support positions in a variety of industries.
Ensure that training applies all the skill building tools available including classes, labs, internships, events, coaching and seminars.
Analyze and evaluate overall effectiveness of training outcomes and use feedback to strengthen administrative professionals’ training and acquisition of job skills.
Evaluate effectiveness of the quality of training through formal and informal methods; collect and report on data gathered to inform program development and maintain relevance to job skills.
Supervise training specialists including use of participant-engagement strategies, classroom management, instructional methods, and skills assessments, and monitor adherence to curricula/syllabi, while making sure lessons are appropriate to participant skill level and that additional supports are provided when necessary.
Oversee training environment and supplement and support training specialists activities.
Create spaces to insure that all participants’ voices are heard and that training specialists engage in activities that encourage mutual accountability.
Work with the Data department to make sure that all relevant data and information is inputted into Salesforce data-management system.
Design class schedules, hire instructional staff as needed, and purchase all instructional materials.
Work closely with Executive Director to develop and manage annual budget for training.

Other:

Promote collaboration across the organization and with external partners in support of GI’s job-focused model.
Help create and maintain a diverse, equitable and inclusive workplace and collaborative learning environment, and commit to principles against racism and combating gender inequality.
Promote a strengths-based approach to training rather than a focus on problems, vulnerabilities and deficits, of individuals, their families and their communities.
Develop educational partnerships that would be beneficial to the participants and training staff development.
Demonstrate Grace’s core values during the performance of job.
Perform other duties as assigned.

QUALIFICATIONS:

Bachelor’s degree with at least five years’ experience. Masters degree preferred.
Experience with adult education, training, workforce development, job-training or student services. Knowledge of online course/program development and learning a plus.
Experience working with low-income women and knowledge of NYC requirements for administrative positions.
Superior organizational skills and follow-through.
Ability to supervise, motivate and develop groups of people and ensure the professional advancement and skill growth of training staff.
Ability to step in classroom and teach curriculum if needed.
Quantitative and qualitative approach to organizing and analyzing data relevant to the department.
Effective communication/public speaking skills, and the ability to connect quickly and authentically with people from a variety of different professional and cultural backgrounds.
Exceptional written communication skills.
Team-oriented and proactive, comfortable in a very visible, high-volume environment.

Grace Institute is an equal opportunity employer and is committed to the principles of diversity, inclusion and anti-racism. We are particularly interested in receiving applications from a broad spectrum of people, including but not limited to women, minorities, individuals with disabilities and protected veterans. To apply, please send a resume to jobs@graceinstitute.org, along with a cover letter that concisely and clearly addresses why you would like to join Grace Institute AND how your experience has prepared you for the challenges of this role. Please include the acronym “GITD” in your subject heading.