Due to COVID-19, in-person training opportunities are scheduled based on health and safety precautions.
To attend an Open House, click HERE to register.
Employer-Focused Administrative Training
We offer two workforce training programs that provide training in administrative practices, customer-centric approaches, and workplace technical skills.
Administrative Professional Program
A 10-week hybrid training program that runs Monday through Friday from 9:00AM to 2:30PM. The curriculum prepares you with the skills you need to gain an administrative office position in any field.
The training consists of core professional skills like resume and cover letter writing, office administration, budgeting, professionalism, business communication, interview preparation, Microsoft Office Suite, CRM management, and teleconferencing.
This program is well suited for any potential Grace Institute participant who wants to be an administrative assistant, executive assistant, virtual assistant, call center representative, customer service representative, office manager, or data entry clerk.
Patient Service Representative Program
A 10-week hybrid Patient Service Representative Program that runs Monday through Friday from 9:00AM-2:30PM. This advanced class teaches the skills you will need to work as an administrative professional in the healthcare sector.
The training consists of topics such as medical terminology, professional communication, scheduling, ethics and confidentiality, electronic medical record management, EPIC, resume writing, interview skills, and Microsoft Outlook, Word, and Excel.
This program is well suited for any potential Grace Institute participant who has a year of relevant experience and would like to pursue a career in patient services in a medical office, hospital, or care center.
Develop Skills You Need For the Job You Want
We align our curriculum with what our employers need to ensure what you learn prepares you to gain employment and keep it. We provide hands-on training in office technology, soft skills, and administrative support. Our employment services team will work with you for up to a year to help place you in a living wage, full-time position.
Ongoing Professional Coaching and Support
Our staff of social workers and master’s level student interns will provide you with the tools you need to meet all of your personal and professional goals during the program and after the program.
For more information, click HERE to register to attend an Open House.