Grace Institute is delighted to launch new names for our training programs to improve marketability, clarity, and impact: Office Administration (previously Administrative Professionals) and Healthcare Administration (previously Patient Services Representatives). Grace Institute has adapted our program to best support the women that we serve and to ensure we stay relevant.
Office Administration Program
The Office Administration Program curriculum is designed to prepare women with the training and skills needed to gain an administrative position in any field. The hybrid training program consists of core professional skills such as:
- Office administration
- Business communication
- Interview preparation
- Business finances
- Microsoft Office Suite
- CRM management
- Teleconferencing
After completing our program, graduates interview for roles in administrative positions with titles such as executive assistant, virtual assistant, customer experience manager, office manager, or data entry clerk among many others.
After graduation, participants receive one year of job placement assistance and job-retention support, as well as lifetime access to post-graduate workshops, networking events, and professional development opportunities. Our Master’s level student interns provide support during the training phases of the program, and our Alumnae Services team provides ongoing professional coaching after graduation.
Healthcare Administration Program
The Healthcare Administration Program curriculum is designed to prepare women with the training and skills needed to gain an administrative position in the healthcare sector. The hybrid training program curriculum includes:
- Medical terminology
- Scheduling
- Professional communication
- Ethics and confidentiality
- Electronic medical record management
- EPIC
- Interview preparation
- Microsoft Office Suite
After graduation, participants receive one year of job placement assistance and job-retention support, as well as lifetime access to post-graduate workshops, networking events, and professional development opportunities. Our Master’s level student interns provide support during the training phases of the program, and our Alumnae Services team provides ongoing professional coaching after graduation.