Due to COVID-19, Grace Institute will offer remote classes through 2021.
EMPLOYER-FOCUSED ADMINISTRATIVE TRAINING
We offer two workforce training programs that provide training in best administrative practices, customer-centric approaches, and workplace technical skills.
Administrative Professional Program
A 10-week online training that runs Monday through Friday from 9am to 1:30pm. The curriculum prepares you with the skills you need to gain an administrative office position in any field.
The training consists of core professional skills like resume and cover letter writing, office administration, budgeting, professionalism, interview preparation, Microsoft Office Suite, CRM management, and teleconferencing.
This program is well suited for any potential Grace Institute participant who wants to be an administrative assistant, executive assistant, virtual assistant, call center representative, customer service representative, office manager, or data entry clerk.
Patient Service Representative Program
An 10-week online Patient Service Representative Program that runs Monday through Friday from 9am-1:30pm. This advanced class teaches the skills you will need to work as an administrative professional in the healthcare sector.
The training consists of topics such as medical terminology, professional communication, scheduling, ethics and confidentiality, electronic medical record management, EPIC, resume writing, interview skills, and Microsoft Outlook, Word, and Excel.
This program is well suited for any potential Grace Institute participant who has a year of administrative experience and would like to pursue a career in patient services in a medical office, hospital, or care center.
DEVELOP SKILLS YOU NEED FOR THE JOB YOU WANT
We align our curriculum with what our employers need to ensure what you learn prepares you to gain employment and keep it. We provide hands-on training in office technology, soft skills, and administrative support. Our employment services team will work with you for up to a year to help place you in a living wage, full-time position.
ONGOING PROFESSIONAL COACHING AND SUPPORT
Our staff of social workers and master’s level student interns will provide you with the tools you need to meet all of your personal and professional goals during the program and after the program.
Finding the Professional in You Series Parts 1-3
Join us if you are interested in finding what it takes to be successful as a working professional! This training will review the skills needed to be employable and how to find them in yourself. Even if it has been a long time since you worked or you have never worked at all, you have skills that make you a great candidate for employment!
Please join us in this 3 part series dedicated to starting you on the road to success.
Part 1 -August 30, 2021 10 am
Part 2 September 2, 2021 10 am
Part 3 September 7, 2021 10 am
Finding the Medical Administrative Professional in You
Are you interested in an administrative career and curious about opportunities in the healthcare field? Join us for a presentation that will provide you with a look at the day-to-day operations of a Medical Administrative Professional. We will show you what to expect in a healthcare environment and help you determine if this is the right career for you! There are only two opportunities to catch this presentation!
September 2, 2021 2pm
September 7, 2021 2pm
Eventbrite -URL https://www.eventbrite.com/e/168605420351
Click here to view any and all upcoming events.