DONATE
Grace Institute
  • About
    • Our Story
    • Our Program
    • Individual, Corporate & Foundation Supporters
    • Our Staff & Board
    • 2020 Annual Report
  • What Grace Institute Offers
    • What Grace Institute Offers
    • Who Can Apply
    • Alumna Spotlight
    • Attend An Open House
  • Employer Engagement
    • Job Placement
  • Alumnae
    • Community Resource Page
    • Alumnae Services
  • Get Involved
    • Support Our Women
    • Breakfast With Grace
    • Events and volunteering
    • Corporate Partnership Opportunities
    • Community Referrals & Partnerships
    • Careers
  • Contact
  • About
    • Our Story
    • Our Program
    • Individual, Corporate & Foundation Supporters
    • Our Staff & Board
    • 2020 Annual Report
  • What Grace Institute Offers
    • What Grace Institute Offers
    • Who Can Apply
    • Alumna Spotlight
    • Attend An Open House
  • Employer Engagement
    • Job Placement
  • Alumnae
    • Community Resource Page
    • Alumnae Services
  • Get Involved
    • Support Our Women
    • Breakfast With Grace
    • Events and volunteering
    • Corporate Partnership Opportunities
    • Community Referrals & Partnerships
    • Careers
  • Contact

Our Program


Overview:

Grace Institute’s employer-driven workforce training programs help women develop the professional skills employers have identified as being needed by today’s administrative and customer service professionals. We offer two programs:

Administrative Professionals (AP) Program

Helps women gain employment in a variety of industries, with a curriculum that includes:

  • Office Technology: Outlook, Word, Excel, PowerPoint and Google Suite
  • Administration: calendaring and scheduling, coordinating travel arrangements, project management, budgeting and expense reports
  • Verbal and non-verbal communication
  • Professional Skills: problem solving; time management; working in teams, workplace etiquette, managing up
  • Job Search: cover letter and resume support, LinkedIn profile, and interviewing skills

Patient Service Representative (PSR) Program

Helps women gain employment in the healthcare field as an administrator, with a curriculum that includes:

  • Medical office administration: managing phone calls/messages, scheduling appointments, clinic prep/reconciliation, handling difficult interactions, insurance documentation, electronic health record, EPIC
  • Supporting patients
  • Job search: cover letter and resume support, LinkedIn profile, and interviewing skills
  • Office technology: Outlook, Word, Excel and Google Suite

To learn more about the program and how to apply, visit: Graceinstitute.org/what-grace-institute-offers

Our Graduates Receive:

  • One year of job placement support
  • One year of job retention support
  • Lifetime access to post-graduate workshops and skill building opportunities
  • Alumna support groups and networking opportunities

Our Life Changing Outcomes:

  • 80% graduation rate
  • 75% job placement rate in one year
  • 65% job retention rate for over one year (20% points higher than comparative programs)
  • $32,000 annual starting salary (compared to an average of $6,000 personal income prior to the program)
  • ENROLL
  • EMPLOY

Follow Grace Institute!

  • Check out our Facebook page!
  • GI Instagram
  • GI Twitter
  • YouTube
  • LinkedIn
  • Who Can Apply

Moving Women

  • Enroll @ Grace
  • Employer Engagement
  • Privacy Policy

About

  • Careers
  • Our Partners
  • Our Staff & Board

Latest Tweets

Grace Institute @Grace Institute
Grace Institute  @Grace Institute
18h
Grace Institute showed up for NYCETC’s rally at City Hall earlier today to support #RecoveryForAllNYC, the Rally to… https://t.co/KEhdNzhQaL
reply retweet favorite
Load More...

Copyright ©2018 Grace Institute. All Rights Reserved